All of our exquisite products are meticulously handcrafted with precision and care in our esteemed factory situated in the picturesque region of Yorkshire. To ensure the utmost quality and luxury, we exclusively use fire-resistant heavy 200gsm velvet fabric, known for its exceptional softness and durability. The base of our creations is meticulously constructed with sturdy 18mm timber, complemented by a 17mm board for added strength and stability. Each piece is thoughtfully designed and crafted to provide a harmonious blend of comfort, style, and durability, making them a timeless addition to any space.

At Samiraq, we work with a wide array of upholstery fabrics on a daily basis. The majority of our fabrics are woven using natural fibers, which may result in subtle variations in color from one batch to another. These slight differences are a natural occurrence and contribute to the charm and individuality of your custom items. Rest assured, we maintain a close partnership with our fabric suppliers to diligently oversee the quality control process and ensure that any discrepancies are kept to a minimum. Your satisfaction and the integrity of our craftsmanship are paramount, and we strive to deliver products that exceed your expectations.

If you have any doubts about whether your bed will fit in your living space, our informative "Will it fit?" guide offers valuable considerations and recommendations regarding access points. For personalized assistance, our dedicated Customer Services team is ready to address any inquiries. Reach out to us via email at info@samiraq.uk or contact us through a phone call or WhatsApp message at 07424983284. We prioritize transparent communication and will discuss access details with you when confirming your order to guarantee a smooth and hassle-free delivery experience.

Yes, we offer customization options for bed sizes to fit your specific needs.

The production time for customized beds and mattresses can vary, but on average, it takes around 2 weeks for delivery.

While we strive to accommodate various customization requests, there may be some limitations based on technical feasibility and availability of materials.

We offer a warranty on our customized beds and mattresses. The specific warranty details can be found on our website or provided upon purchase.

Due to the personalized nature of customized beds and mattresses, we do not accept returns or exchanges unless there is a manufacturing defect or damage during transit.

We provide care instructions for our customized beds and mattresses to ensure their longevity. Regular vacuuming and spot cleaning are recommended, and we also offer mattress protectors for added convenience.

The cost of customization may vary depending on the specific requests. We will provide you with a detailed quote that includes any additional costs associated with customization.

Yes, we offer various special features and accessories that can be added to your customized bed or mattress. Please inquire about specific options and their associated costs.

Yes, we offer a selection of fabrics and upholstery options for you to choose from to match your desired aesthetic.

Yes, we offer customization options for bed frame designs and styles. You can select from our range of options or provide your own design for consideration.

We provide weight limit recommendations for our customized beds and mattresses to ensure optimal performance and longevity. These recommendations will be provided along with the product details.

Yes, we can accommodate bulk orders for customized beds and mattresses. Please contact our customer service team for more information and special pricing.

Yes, we offer financing options for our customized beds and mattresses. Please inquire about the available financing plans and their terms.

Yes, we offer professional installation services for our customized beds and mattresses. Additional charges may apply, depending on your location and the complexity of the installation.