FAQ’s

  1. Can I customize the size of the bed?

Yes, we offer customization options for bed sizes to fit your specific needs.

  1. How long does it take to receive a customized bed?

The production time for customized beds and mattresses can vary, but on average, it takes around 2 weeks for delivery.

  1. Are there any limitations on the customization options?

While we strive to accommodate various customization requests, there may be some limitations based on technical feasibility and availability of materials.

  1. What is the warranty on customized beds and mattresses?

We offer a warranty on our customized beds and mattresses. The specific warranty details can be found on our website or provided upon purchase.

  1. Can I return or exchange a customized bed or mattress?

Due to the personalized nature of customized beds and mattresses, we do not accept returns or exchanges unless there is a manufacturing defect or damage during transit.

  1. How do I clean and maintain a customized bed or mattress?

We provide care instructions for our customized beds and mattresses to ensure their longevity. Regular vacuuming and spot cleaning are recommended, and we also offer mattress protectors for added convenience.

  1. Are there any additional costs for customization?

The cost of customization may vary depending on the specific requests. We will provide you with a detailed quote that includes any additional costs associated with customization.

  1. Can I add special features, such as built-in storage or adjustable bases, to a customized bed?

Yes, we offer various special features and accessories that can be added to your customized bed or mattress. Please inquire about specific options and their associated costs.

  1. Can I choose the fabric or upholstery for the bed or mattress?

Yes, we offer a selection of fabrics and upholstery options for you to choose from to match your desired aesthetic.

  1. Can I customize the design or style of the bed frame?

Yes, we offer customization options for bed frame designs and styles. You can select from our range of options or provide your own design for consideration.

  1. Are there any recommended weight limits for customized beds and mattresses?

We provide weight limit recommendations for our customized beds and mattresses to ensure optimal performance and longevity. These recommendations will be provided along with the product details.

  1. Can I customize multiple beds or mattresses for a bulk order?

Yes, we can accommodate bulk orders for customized beds and mattresses. Please contact our customer service team for more information and special pricing.

  1. Are there any financing options available for customized beds and mattresses?

Yes, we offer financing options for our customized beds and mattresses. Please inquire about the available financing plans and their terms.

  1. Can I request professional installation for customized beds or mattresses?

Yes, we offer professional installation services for our customized beds and mattresses. Additional charges may apply, depending on your location and the complexity of the installation.