Terms and Conditions
Terms & Condition
Thank you for your interest in Samiraq beds and mattresses. Here are our terms and conditions:
Product Information: We strive to provide accurate and detailed information about our beds and mattresses, including dimensions, materials, and features. However, please note that slight variations may occur due to the handmade nature of our products or differences in monitor settings.
Pricing and Payment: All prices listed on our website or provided by our sales representatives are in the local currency and inclusive of applicable taxes, unless otherwise stated. We accept various payment methods, including credit/debit cards, bank transfers, or cash on delivery, depending on your location and the specific circumstances of your purchase.
Order Confirmation: Once you place an order with us, you will receive an order confirmation via email or other communication channels. This confirmation serves as acknowledgment of your order and includes details such as the products ordered, pricing, and estimated delivery timeframe.
Delivery and Installation: We offer delivery and installation services for our beds and mattresses. The specific details, including delivery charges, estimated delivery timeframe, and installation process, will be communicated to you at the time of purchase. Please ensure that the delivery address and contact information provided are accurate and accessible.
Warranty: We stand behind the quality of our products and offer a warranty against manufacturing defects. The duration and coverage of the warranty may vary depending on the specific product. Please refer to the warranty information provided with your purchase or contact our customer service team for more details.
Care and Maintenance: To ensure the longevity and performance of your Samiraq bed or mattress, we recommend following the care and maintenance instructions provided. This may include regular cleaning, avoiding excessive weight or pressure, and using appropriate bedding accessories.
Limitation of Liability: While we strive to provide the best products and services, Samiraq shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our beds or mattresses.
Intellectual Property: All intellectual property rights, including trademarks, logos, and designs, associated with Samiraq beds and mattresses, are the property of Samiraq. Any unauthorized use or reproduction of these intellectual property rights is strictly prohibited.
Please note that these terms and conditions are subject to change without prior notice. We encourage you to review the most up-to-date version on our website or contact our customer service team for any clarifications or additional information.
At Samiraq, we value your satisfaction and aim to provide exceptional products and services. If you have any questions or concerns regarding our terms and conditions, please do not hesitate to reach out to our customer service team.